ALL CUSTOM AND MADE TO ORDER PRODUCTS ARE individually produced to order and Xceed does NOT OFFER OR ACCEPT RETURNS, EXCHANGES OR CANCEL ORDERS FOR ANY REASON. ALL SALES ARE FINAL
If you feel you have an item that has defects please contact us at email@example.com with your order number, pictures and details of the defect. Once an item has been confirmed by Xceed as defective we will repair or replace the item at no additional charge.
Please note the product design interface on our website is simply a visualization and minor differences in appearance may occur.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All shipments are sent with a tracking number and information that can be viewed in your account.
ORDERS HAVE AN AVERAGE DELIVERY TIME OF 5-8 WEEKS FROM DATE OF ORDER.
WE OFFER OPTIONS AT CHECKOUT TO RUSH YOUR ORDER FOR AN ADDITIONAL CHARGE IF YOU NEED YOUR ORDER SHIPPED SOONER. WE TRY TO ACCOMMODATE GETTING ORDERS SOONER THAN STANDARD DELIVERY TIME BUT WE DO NOT GUARANTEE A SHIPMENT DATE ON ANY ORDER AND SOME ORDERS CAN EXCEED PAST THIS AVERAGE. ALL ITEMS ARE SHIPPED WITHOUT SIGNATURE REQUIRED AND ARE THE RESPONSIBILITY OF THE CUSTOMER ONCE CONFIRMED DELIVERED BY SHIPPING SERVICE PROVIDER. IF YOU WOULD LIKE YOUR ORDER TO REQUIRE A SIGNATURE YOU MUST PUT THAT REQUEST IN THE COMMENTS SECTION AT CHECKOUT.
*EXPEDITED ORDERS: WE SHIP ALL EXPEDITED ORDERS WITH DHL, FEDEX OR UPS AUTOMATICALLY. IF YOUR ORDER IS BEING SHIPPED TO A PO BOX, ARMED FORCES BOX OR ANYTHING THAT REQUIRES IT TO BE SENT USPS PLEASE INDICATE THAT IN THE COMMENTS SECTION WHEN YOU CHECKOUT.
Your payment and personal information is always safe. Our SSL software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Your acceptance of these terms
By using this Site, you signify your acceptance of the Terms and Conditions of Xceed. If you do not agree to this policy, please do not use our Site. All customers will be asked to confirm their agreement of these terms and conditions in order to complete their order.